Scharf Group, LLC (SG) has developed a Business Continuity Plan (BCP) explaining how SG will respond to events that may significantly disrupt SG's commitment to efficiently and effectively servicing our customer's needs.
The purpose of this document is to provide you with a summary of the actions SG will undertake to respond to a significant business disruption at our branch office.
If a significant business disruption occurs, SG will implement various strategies to quickly recover and resume business operations. SG's BCP addresses many items, including: data backup and recovery; safeguarding customer's confidential information; financial and operational assessments; alternative communications with customer's and employees; alternate physical location of employees; and ensuring SG's customers' prompt access to their funds.
Significant business disruptions can vary in their scope, such as effecting only SG's branch office that is located in a single building, the entire town where our office is located, or a larger area. Depending on the type of disruption, we will transfer our operations offsite, and recover and resume business as soon as possible.
If you are unable to reach your Representative due to a significant business disruption, please contact our Broker Dealer, NEXT Financial Group at 713-789-7122, option 0.
SG strives to ensure that any impact to its customers is minimal and will undertake reasonable efforts to provide its customers with alternative contact information.
If you are unable to reach your Representative or NEXT during a significant business disruption and you have a brokerage account carried by Pershing, LLC ("Pershing"), Pershing will permit you to call them directly at 201-413-3635. For further information regarding Pershing's BCP, please visit www.pershing.com. If your account is held directly at a mutual fund, insurance company, or other direct issuer, you can also contact them to obtain access to your investment account(s).
Your statements will help you determine whether you have a Pershing account or if your account is held directly with an investment company, insurance carrier or other direct issuer.
For More Information
If you have questions about SG's BCP, please contact Glenn P. Scharf at 800-392-8994.